Privacy & Cookie Policy
We view protection of the person's privacy as a very important principle. We understand clearly that He/she and his/her organizational, Personal Information, Information shared about his/her organization, it's sub-users, is one of Our most important assets. We store and process his/her Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at /privacy policy. The person's information available with us will not be shared/transferred with anybody, saving the regulatory authorities. We and our affiliates will share / sell / transfer / license / covey some or all of his/her personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once person provides his/her information to us and our affiliate and we and our affiliate may use such information to provide him/her various services with respect to his/her transactions whether such transactions are conducted on our platform, PAYPAL, RoomRateOnline.com or our affiliate website www.tourfolder.com with third party merchant's or third party merchant's website.
Disclaimer of Warranties and Liability
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to the client through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, RRO does not warrant that:
- This Website will be constantly available, or available at all or The information on this Website is complete, true, accurate or non-misleading. RRO will not be liable in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website, platform QTAPSS. RRO does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to the clientthrough the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products, tour packages, services created using our tool and displayed on Website are governed by different state laws and if Seller is unable to deliver such Products, services due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product/services that could not be delivered to the person. The person will be required to enter a valid phone number while placing packages, services or sub-users rights modification on the Website/Platform. By registering one's phone number with us, he/she consents to be contacted by Us via phone calls and/or SMS notifications, in case of any customer request or product, services related clarification or additional information on his/her packages, services. We will not use one's personal information to initiate any promotional phone calls or SMS.
Selling
As a registered subscription/subscriber/licensed user to use, one is allowed to list products, services and packages for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. One must be legally able to sell the item(s) one list for sale on our Website. One must ensure that the listed items do not infringe upon the intellectual property, the trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describes one's item (services, tour packages) for sale. All listed items (services, tour packages) must be kept in the inventory/ stock for successful fulfilment of Sales-Purchases. RRO reserves the right to delete such multiple listings of the same product listed by you in various categories.
Services
Payment
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to the person due to:
- Lack of authorization for any transaction/s, or
- Exceeding the present limit mutually agreed by him/her and between "Bank/s", or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason/s
All payments made against the purchases/services on Website by the person shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website. Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by him/her for his/her purchase. This is done in the interest of providing a safe online shopping environment to Our Users. Further:
1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller/service provider and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render RRO liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on RRO's Website.
2. The person has specifically authorized RRO or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility.
3. The person's relationship with RRO is on a principal to principal basis and by accepting these Terms of Use he/she agrees that RRO is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on RRO's Website RRO, or it's affiliate website www.roomrateonline.com that are paid for by using the Payment Facility. RRO does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.
4. RRO reserves the right to impose limits on the number of Transactions or Transaction Price which RRO may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.
5. RRO reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with RRO or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
6. RRo may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay Transaction Price from the Buyer for security or other reasons at the discretion of RRO. As a result of such check if RRO is not satisfied with the creditability of the Buyer or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.
7. RRO may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if RRO deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, RRO may hold Transaction Price and RRO may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.
8. The Buyer and Seller acknowledge that RRO will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of RRO.
Compliance with Laws:
9. Buyer and travel partners shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and RRO Website.
Buyer's arrangement with Issuing Bank:
10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
Indemnity
The person shall indemnify and hold harmless RRO, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Applicable Law
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.
Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. RRO make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and RRO is not responsible for supply of products/services/refund for the products/services ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Trademark, Copyright and Restriction
This site is controlled and operated by RRO and products/Packages and services are sold by respective Sellers or travel partners. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for personal, non-commercial use. No one shall copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and no one not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which the person receives any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. Trademark complaint RRO respects the intellectual property of others. In case the person feels that his/her Trademark has been infringed, he/she can write to RRO.
Product Description
RRO we do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regards for all those travel packages created, marketed and sold by the partners on their site or directly to their customers
Limitation of Liability
IN NO EVENT SHALL RRO (Sare Destination Management Private Limited) BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. This Privacy Policy governs the manner in which RoomRateOnline.com collects, uses, maintains and discloses information collected from users (each, a "User") of the carcoach.online.com website ("Site"). This privacy policy applies to the Site and all products and services offered by RoomRateOnline. via roomrateonline.com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
roomrateonline.com collects and uses Users personal information for the following purposes:- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions We may use the information Users provide about themselves when listing domain names for brokerage and in receiving offers or inquiries about listed domain names. This information may be shared with other listing services and brokers for the purpose of acting on your inquiry.
- To share your information with third parties We may share information with third parties for marketing or other purposes.
- To send periodic emails The email address Users provide to us will only be used to send them information and updates pertaining to their listings and/or inquiries. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Advertising
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bangalore.
Changes to this privacy policy
roomrateonline.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us